Welcome to our website! As we have the ability to list on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at 865-693-4344 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

Dedicated to home, dedicated to you
9296 Kingston Pike
Knoxville, TN 37922
How This Site Works

Here are some helpful tips as you shop with Friedman's online…

Prices Online

Friedman's displays prices based on each manufacturer's online display policies. Products not showing a price signify brands that require dealers to adhere to a no-pricing online policy.

Combining Offers

Special offers (promotions, rebates, discounts and clearance items) can create significant savings, yet not all offers can be combined. Please contact our staff to confirm the savings on your purchase.

No Charges Online

This website does not process online transactions. For your purchasing confidence, include details related to delivery and installation and payment options, so we can contact you by phone or email to insure your selection is accurate and you have all the information you need before purchase.

Smart Shopping

If you want to find the best information to help you be a smarter and informed shopper, click on the Ideas and Information button on the home page just below the scrolling ads. This button takes you into our blog site, which carries a tremendous amount of content related to product innovation, understanding the strengths of different brands, and videos that help you better understand the products you're about to purchase.

Your Shopping Cart

Your shopping cart may or may not hold the products you have selected after you have left the site. Please note that Friedman's is not responsible for items dropping off your shopping cart after you have left the website. Shopping cart items can potentially be cleared out by your computer or by other means without notice.

In Stock and Special Orders

The products being displayed in any search do not guarantee that they're in stock and ready for delivery the next day. Friedmans routinely processes special orders for those items not ordinarily stocked. Once you have made your selection or narrowed your options, please contact our staff to discuss when you need your appliances.


Most rebates are created by the manufacturer and offered through a purchase with Friedman's. There are instant rebates you can take at time of purchase and there are mail-in rebates where you receive your savings by mail after you fill out and submit the forms. In both cases forms may be required.

How This Site Works