Welcome to our website! As we have the ability to list on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at 865-693-4344 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

Dedicated to home, dedicated to you
9296 Kingston Pike
Knoxville, TN 37922
Service & Repair

We demonstrate our commitment to appliances by servicing what we sell. Our service staff is available Monday through Friday and all repairs are handled by Friedman's factory-trained and certified service team. If you have an issue with an appliance, we offer technical support by phone or at your home on every brand we represent.

  • Our team resolves more than 75 percent of repairs on the first visit, so you can spend more time doing what you want and less time waiting on us.
  • Some repairs can be accomplished with just a phone call. Newer appliances sometimes have errors that you can reset yourself, which can save you money.
  • Our technicians train over 40 hours per year to stay ahead of technology and appliance upgrades; they know what they're doing.
  • Expect our technicians to be clean, courteous, identifiable and driving a well-marked van, so you can be confident about who's entering your house.

Contact us to Schedule a Repair: email or call 865-693-4344

Repair Services: Mon – Fri 8:00 a.m. – 6:00 p.m.

Service & Repair